Q: Where are your products made?

A: Our products are made with love in Asia. Please feel free to inquire further at 


Q: Are you part of a larger parent company/conglomerate?

A: We are a completely indie brand! We are female owned with a tight knit staff. Everyone you speak with at the Space Case Cosmetics team is part of our little family.


Q: Are all of your products Vegan and Cruelty-Free?

A: Yes, all of our products are vegan and cruelty-free!


Q: Are your products made with animal products or bi-products?

A: No. 


Q:  Is the palm oil sustainably sourced?

A: Yes, we only use sustainable palm oil (if the formula contains palm oil).


Q: Is the mica used ethical?

A: Yes, our mica supplier has passed the BSCI audit and the facilities are regularly vetted to ensure no child labour.


Q: Is the titanium oxide you use non-nano?

A: Yes, we only use non-nano titanium dioxide in our formulas. 


Q: Where are your head offices located?

A: Montreal, Quebec, Canada.


Q: Where do your products ship from?

A: Our products ship worldwide from our warehouse in Chicago. 


Q: The shade I ordered is not what I expected...

A: While we do our best to accurately depict the colours on our site, everyone's screen is calibrated differently. Please send an email to and we would be happy to do our best to help. 


Q: How long does it take to ship?

A: All orders are processed within 24-hours Monday - Friday. Orders shipping within the USA should take approximately 2-7 business days. Orders shipping to Canada can take approximately 5-10 business days. Orders shipping internationally can take approximately 10-15 business days. We cannot account for customs, weather and carrier delays.